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Our Director of Field Services, Donny Hood is an incredibly seasoned leader, who not only controls much of the day to day operations behind the network installation teams that travel the country, but is also hands on within many projects.  From employee scheduling and authoring scopes of work documents to…

In this edition of our staff spotlight piece, we have the benefit of timing in our corner, as Jamie Swanson has just completed the requirements to earn the rank of PMP.  The Project Management Professional certification process is widely considered across all industries and internationally as a challenging process, with…

Technology, no matter how durable and robust, still is susceptible to issues related to degradation and general “wear and tear” over time. In any environment where many wireless and mobile technologies, including enterprise networks are consistently in use for the duration of the workday, it’s best to have technicians dedicated…

Mark Hayes isn’t your typical network engineer.  His work-life began in the military, before coming on to work for ScanOnline.  After his time in active duty had passed, Hayes decided a career in IT was well suited to his skill set, and began taking courses to follow his goals.  Always…

The primary goal of warehouse management systems is simple—to automate and streamline data collection, work tasks and any additional processes the system can touch. It’s all in an effort to improve performance, reduce costs, and grow the business. The main goal is simple, but getting there takes strategic planning, execution,…

Radio frequency identification, or RFID, is a fully automated alternative to barcode scanning that has seen large scale growth in adoption rates across many industries.  Its earliest roots can be traced as far back as the 1940’s, though for much of the time from then until the new millenium, RFID…

Think of the relative that everyone knows will bring energy to the room during the holidays; when it comes to ScanOnline, our pick is Jon Martin. Jon is the Managed Services Group Manager, the leader behind all of the department’s operations.  It’s his mission as team leader to provide front-line…

Enterprises, regardless of the industry they represent, have become more reliant on mobile technology, which now operates many facets of businesses, with the help of the Internet of Things and wireless LAN.  The explosion and combination of IoT connected devices, high performance wireless LAN infrastructure and workforce software is optimizing…

Roger Spaulding is the type of technician you’re hopeful to find with every hire, but the reality is, he’s one of a kind.  Spaulding is the team leader as the senior field engineer for ScanOnline and with that comes a certain level of flexibility many techs in other organizations do…

It isn’t hard to see why Larrick Rose is one of the most well liked employees at the office. His calm temperament in any situation carries over into all that he does to support our valued customers with their remote tech needs and expectations as one of the leaders of…