Meet The Managed Services Group

Meet The Managed Services Group

The ScanOnline Managed Services Group
The Support Arm for Enterprise Mobility Hardware and Enterprise Network Technology.

ScanOnline’s Managed Services Group acts as a backend lifeline that supports, services and manages the health of handheld mobile computers and enterprise networks. Our proactive monitoring, optimization solutions, expert consulting and change management services keep business moving rapidly. Our services come at a fraction of the cost of utilizing in-house IT resources, or better yet, without drawing their attention away from revenue generating tasks.

Rest assured that with our expert IT services that your networks and devices will remain secure of intrusion and attack, plus all updates, patches and other maintenance tasks are done on schedule, without IT teams taking any responsibility. Yet, our teams partner with your technicians and engineers to work together on service requests as you wish, keeping the information channel open for all feedback. Not to mention, it’s our intention to pass on any knowledge we can lend, to help our customers cut down on costs themselves, without our assistance!

Mobile Device Managed Services

ScanOnline’s Managed Services Group has your workforce mobile device service needs covered, from configurations to support and maintenance. Our LifeCycle Mobile include both bundled and individual options to help clients build a workforce mobile device program with experts at their side to help steer away from downtimes and time-consuming troubleshooting.

LifeCycle Mobile – Maintenance, Management and Support

Our LifeCycle Mobile offerings include proactive mobile device monitoring of devices in the field, plus maintenance, repair, and spare pool options to never skip a beat when your workforce devices need service. Give our tech’s full control, or share the responsibilities of maintenance, management and troubleshooting with your IT team. Customer-maintained Mobile Device Management platforms are also available, and we’ll even set it up for you, by request.

Enterprise Network Managed Services

Enterprise networks are the lifeblood of any business and all of their worksites within. With so many simple and complex operations alike dependent on their uptime, networks can’t be left unchecked. Consider the ScanOnline Managed Services Team as the watchdog of everything that goes into your wired and wireless LAN networks that you want monitored – hardware, firmware, software, infrastructure, cabling and more.

Our capabilities include platform defense and platform maintenance to ensure high performance, coverage, signal strength and security of your entire enterprise network infrastructure, including intrusion and vulnerability monitoring.

Looking for Professional Services, or rather installation/deployment help? See our enterprise mobility and enterprise network project services pages.