The Internet of Things is connecting brick and mortar retail workers and their customers to more information at their fingertips. Inventory statuses, shipping updates, promotions, news and events all can be received in store, in real-time.
For store workers, operations both at the front and the back of the house benefit by the freedom of movement that innovative, retail-focused handheld devices bring to managing mission-critical tasks. Add to the mix workforce software, high-performance networks and other innovations such as BLE and RTLS, and every element of the retail experience becomes fully integrated and unified across all parts of the business. Consumers benefit the most in the long run, through improved customer experiences and by having greater control over how they make purchasing decisions.