A. Managed services is a “for contract” service – it can include the constant proactive monitoring and maintenance of mobile devices, data collection hardware and wireless network hardware/infrastructure and accessories. Consider it more of a level of support for your wireless technology, where you have the flexibility to contract for only the device or hardware management, maintenance and repair needs that fit your situation, handled by in our case, our managed services group. We do, however at any rate extend professional, courteous support outside of managed services to all of our customers. Contact us to learn more.
A. We’re headquartered in Locust, North Carolina, 30 minutes east from downtown Charlotte. Though we’re local to the Charlotte area, our reach is national, with technicians, sales, and project managers both located and available to travel across the United States.
A. We can supply the end-to-end hardware, software and services to build and support a wireless network infrastructure in any facility. We offer full project services, management and WLAN consultation: wireless infrastructure design, wireless site surveys, system installations, configurations and network integrity checks to complete every project. Our experience is small office sites to million sq. foot industrial facilities and large hospitality facilities.
A. Yes. We’re well versed in many supervisory control and data acquisition system (SCADA) types, custom asset management solutions, enterprise analytics dashboards and legacy system integration.
A. Most of what we can offer can be bundled, separated, or isolated to get you exactly what it is you need to help you improve how your business operates. We manipulate both products and contracting to fit the exact need of our clients. Need just one hardware piece? We got it. Want a stand-alone custom business application but plan on using your own hardware? Just tell us what hardware you plan on using before we get started to ensure compatibility and to build around possible scalability needs for the future. Want to monitor your network, but don’t want to include maintenance services to a managed services contract? You get the picture – we’re flexible.
A. Our managed services group can proactively monitor your network. MSG is committed to the most rigorous training and continuous education to be kept updated daily on the latest trends and updates in wireless infrastructure security. The managed services group also can align your business with PCI compliance needs. If you prefer, ScanOnline can provide security software to self-maintain your system. Some of our hardware even comes pre-loaded with client-controlled settings management that may include user operated security monitoring. Reach out to an expert for more information.
A: Well, dependent on who you ask, they can be many things, admittedly because of the wide use of the term- it can even be used as a human resources staffing service for hire! In our case, we consider the term “workforce solution” as a combination of enterprise wireless, mobility technologies and innovations that optimize how tasks are completed, managed, reported… which lead to better decisions, future outcomes and a much stronger organization.
A. No matter what the project requires, our project management services include making the necessary arrangements to get exactly what we need to finish the job. Our business analysis process will identify the full scope of work and resources required; we will meet all of the client’s expectations and to the right specification, with thorough performance and integrity testing.